December 6, 2023

How Our Product Teams Orchestrate Success Through Travel Technology

By
Nick Armstrong

Brands striving to integrate themselves into their consumer’s way of life understand the value travel offers to boost brand affinity. However, due to the complexities of the travel industry, it’s critical for brands to have the right team to coordinate aggressive technology roadmaps, drive innovation, and engage the customer at every step of the travel journey. Savvy brands understand the value of delivering the right travel product to the right customer at the right time. They work with Rocket Travel by Agoda’s product team to tap into the lucrative travel industry, achieving their short and long-term business goals.   

Whether launching a new product or travel vertical, adding innovative solutions to a current platform, or upgrading the travel shopper experience across all of our partnerships, our product team works diligently to ensure our solutions meet our partners' expectations, drive their travel business forward and delight their travel shoppers.

Every orchestra needs a conductor

Our product team facilitates clear communication across our global organization to drive initiatives forward. With the ultimate goal of helping brands build and enhance successful travel solutions, our product team leads effective collaboration and strategy by:

  • Leveraging the technical expertise of our software engineers to produce best-in-class travel engagement platforms.
  • Working with our partnerships team to engage in strategy sessions for brands worldwide.
  • Providing our marketing team with the necessary tools to deliver compelling messaging across the various stages of the consumer travel journey. 
  • Reviewing data and partner insights to identify opportunities to drive growth and increase customer engagement.
  • Monitoring market trends and legal regulations to ensure our platforms are inclusive and compliant. 
  • Maintaining tools and products so our customer loyalty team can provide white-glove service through the power of AI and live agents.
  • Utilizing the B2C industry expertise of Agoda.com and the full suite of Booking Holdings brands to scale and apply innovations to our white-label solutions quickly and effectively. 

Teamwork, agility, and innovation are the recipe for achieving successful results at Rocket Travel by Agoda. It allows us to build the most successful strategic partnerships in the industry and deliver engaging platforms that support our partner's business goals of driving growth through travel. 

Interested in learning how our product team can help you orchestrate a successful strategy to create an effective travel technology solution for your brand? Contact us today.  

Our product team facilitates clear communication across our global organization to drive initiatives forward. With the ultimate goal of helping brands build and enhance successful travel solutions, our product team leads effective collaboration and strategy by:

  • Leveraging the technical expertise of our software engineers to produce best-in-class travel engagement platforms.
  • Working with our partnerships team to engage in strategy sessions for brands worldwide.
  • Providing our marketing team with the necessary tools to deliver compelling messaging across the various stages of the consumer travel journey. 
  • Reviewing data and partner insights to identify opportunities to drive growth and increase customer engagement.
  • Monitoring market trends and legal regulations to ensure our platforms are inclusive and compliant. 
  • Maintaining tools and products so our customer loyalty team can provide white-glove service through the power of AI and live agents.
  • Utilizing the B2C industry expertise of Agoda.com and the full suite of Booking Holdings brands to scale and apply innovations to our white-label solutions quickly and effectively. 

Teamwork, agility, and innovation are the recipe for achieving successful results at Rocket Travel by Agoda. It allows us to build the most successful strategic partnerships in the industry and deliver engaging platforms that support our partner's business goals of driving growth through travel. 

Interested in learning how our product team can help you orchestrate a successful strategy to create an effective travel technology solution for your brand? Contact us today.  

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About the author

Nick Armstrong is the Vice President of Product at Rocket Travel by Agoda. With more than ten years of experience in travel technology, he leads the team of engineers responsible for prioritizing platform enhancements to drive growth to Rocket Travel by Agoda and our partners.